Frequently
Asked Questions

This page provides help with the most common questions about
VALEGA Chain Analytics and its services

Scams, ransomware, sextorsion, etc.

I am a victim. Can VALEGA help me?

VALEGA forensic team is available to help you with the necessary expertise in order to respond to cyber incidents and provide forensic support on virtual assets.

VALEGA has the ability to produce court worthy non-tangible data and extensive due diligence reports for legal representatives.

To ask for assistance please visit VALEGA's Reclaim Your Lost Cryptocurrency page.

How can I recover my funds?

Every case is different and VALEGA can develop a personalised recovery plan and initiate the process to reclaim your lost cryptocurrency.

To ask for assistance please visit VALEGA's Reclaim Your Lost Cryptocurrency page.

I found an investment website and it seems to be a good deal. Can VALEGA help to check if it is safe?

VALEGA can verify if a website, platform or service is legit or not. Our team can help you to identify red flags and advise if it is safe or not.

AML Compliance

Can I check if an address is secure?

You can use VALEGA AML Tool to quickly assess an address and verify if it is safe, suspicious or dangerous.

AML Tool is only available for registered users.

What is a risk score?

Setting the risk score is a demanding process due to the amount of data analysed by the system.
The analysis takes in account not only the given address but also its inputs and outputs, fusing all the information into a risk score and a confidence level.

An address can be safe (green), suspicious (yellow) or dangerous (red) and can be associated with one or several entities.

I discovered a scam. Can I report it?

If you discover a scam or other illicit service and you want to share the information to help protect others, you can use the VALEGA Report Tool. Your contribution is welcomed and will certainly help us to promote greater transparency and security within the Blockchain.

VALEGA Report Tool
is only available for registered users.

Can I report several addresses at once?

If you wish to upload an Excel / Word / PDF file, to report several addresses at once, please attach it to an email and send it to support@valegachain.com with the subject "Bulk address upload". It will then be checked and processed by our team.

Thank you for your collaboration!

Am I really fully compliant with regulations when using VALEGA?

When using the TIER Free, you are only compliant to your own in house policies based on your jurisdiction but not necessarily towards the regulator.

You can only be truly compliant when you receive a VALEGA Compliance Certificate through the TIER Starter or TIER Enterprise.

What is the VALEGA Compliance Certificate

The VALEGA Compliance Certificate is a signed document you receive with a description of the service and acknowledgement that your company is using VALEGA as your AML compliance partner.

It can be used officially as proof that you have an AML monitoring tool when applying to, or renewing licences with regulators.

Note that it is not available on the TIER Free.

Enterprise user questions

What databases are you using to check addresses and transactions?

Most of the data we get is from dark web scraping, law enforcement contributions and shared data by our partners, through VALEGA Shield Network. Per example, exchanges labeling malicious transactions.

There are open databases, such as OFAC, where we can find addresses connected to Terrorism Financing, per example. Unfortunately collaboration between entities and open databases are rare, decreasing the general Blockchain security.

How do you check transactions to see if they are from illegal sources or are illegitimate in nature?

The system analyses the transaction addresses, to check the exposure level, and associated entities. A risk score is then calculated, taking in consideration the entities and many other criterias.

What is entity exposure / association?

In blockchain analysis, one of the best ways to assess the risk of a cryptocurrency address is to assess if it belongs to an entity cluster. Entities can be exchanges, dark markets, gaming websites, etc.


When an address is exposed / associated to an entity we say that the address is directly exposed / associated.

direct association




When an address is not exposed / associated but other addresses with which it has transacted are (send or receive funds), then we say we have indirect exposure / association.



direct association

What is fund tracing?

The fund tracing process traces the movement of cryptocurrency between addresses. Because cybercriminals always move funds through multiple addresses and services, in order to hide and make investigators lives harder, this process ends up to be fundamental to detect tainted activities.

direct association




The fund tracing will explore, at various depths, the address relation network and search for tainted addresses or tainted wallets, analysing all the transactions, and will determine a maximum proportion of the relation volume that was sent or received.

VALEGA fund tracing process applies heuristics to detect exchanges and/or other services (like mixers), to prevent over tainting and formulating an not so precise risk score.

Can you do cross currency checks across different tokens using DeFi services or exchanges?

Yes, you can receive a risk score to see if that specific coin / address is involved in anything suspicious or illicit. Bear in mind that many coins do not have a big volume and information about it is rare, so most of them will come back green compared to BTC for example.

Is your database specified to only one country or region?

Our database is global, so it contains all illicit transactions across the globe and not specified to one jurisdiction or continent.

How to do any types of checks for coins like Monero and ZCash that are notoriously hard to trace?

It is true that Monero and Zcash is always hard to track eventually though it will be exchanged into Bitcoin and once that happens our system labels them yellow in terms of risk.

What current blockchains do you support and what is your roadmap in implementing new one?

We support most of the blockchains out there. In the eventuality of not supporting a specific one, we will always provide risk score ability (to get a risk score and to report tainted addresses).

Do you have an API?

We have an API and we work with unlimited API calls and unlimited users for our customers.

What is your pricing model?

The pricing model is SaaS and we set that together for one year in accordance with your growth size and estimations.

GET IN TOUCH

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.